Help Desk Analyst
Monongahela, PA Monongahela, PA Full-time Full-time Estimated:
$33.
8K - $42.
8K a year Estimated:
$33.
8K - $42.
8K a year 11 days ago 11 days ago 11 days ago Overview:
Penn Highlands Healthcare has been awarded on the Forbes list of Best-in-State Employers 2022.
This prestigious award is presented by Forbes and Statista Inc.
, the world-leading statistics portal and industry ranking provider.
As a HELP DESK ANALYST, you will serve as a liaison between IS and user department(s).
Directly supports the use of the Help Desk for problem resolution of software, hardware and network issues.
Resolving user problems can take place both over the phone, working with or emulating the user, or in person at the user's location.
Assist the other analysts in completing required daily operations procedures.
These include:
HCIS reports, system backups, monitoring of background jobs or processes, etc.
Perform data entry as required as needed.
Union Bid #2023-60 Internal Bids must be submitted by 7/27/23 at 3pm WHAT WE OFFER:
Professional Development Supportive and Experienced Peers Competitive Compensation and Benefits
Benefits:
Medical, Dental, and Vision offered the first of the month after your start date Paid Time Off 401k retirement plan with company match after vesting.
Short term disability coverage Life Insurance Flex Spending Account PHH Cafeteria Discount Employee Assistance Program (EAP)
Qualifications:
High School diploma or equivalent GED.
A
certification is required.
Demonstrated proficiency in Windows OS and Microsoft Office.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$33.
8K - $42.
8K a year Estimated:
$33.
8K - $42.
8K a year 11 days ago 11 days ago 11 days ago Overview:
Penn Highlands Healthcare has been awarded on the Forbes list of Best-in-State Employers 2022.
This prestigious award is presented by Forbes and Statista Inc.
, the world-leading statistics portal and industry ranking provider.
As a HELP DESK ANALYST, you will serve as a liaison between IS and user department(s).
Directly supports the use of the Help Desk for problem resolution of software, hardware and network issues.
Resolving user problems can take place both over the phone, working with or emulating the user, or in person at the user's location.
Assist the other analysts in completing required daily operations procedures.
These include:
HCIS reports, system backups, monitoring of background jobs or processes, etc.
Perform data entry as required as needed.
Union Bid #2023-60 Internal Bids must be submitted by 7/27/23 at 3pm WHAT WE OFFER:
Professional Development Supportive and Experienced Peers Competitive Compensation and Benefits
Benefits:
Medical, Dental, and Vision offered the first of the month after your start date Paid Time Off 401k retirement plan with company match after vesting.
Short term disability coverage Life Insurance Flex Spending Account PHH Cafeteria Discount Employee Assistance Program (EAP)
Qualifications:
High School diploma or equivalent GED.
A
certification is required.
Demonstrated proficiency in Windows OS and Microsoft Office.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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